In Germany any air sport equipment must be subjected to bi-annual checks in order to be legal to fly. The rule makes sense regardless of where you fly!
If you're sending your paragliding equipment to us, please take a moment to download this form and fill it with all the relevant details, then print and enclose it with your shipment. Please send the goods to:
UP International GmbH
Paragliders should be subjected to thorough checks no less than once/2 years, more often if the glider is flown commercially. Please refer to the Owners Manual for details about your own glider model.
A standard bi-annual check at UP comprises the following services:
All this for just 189EUR plus shipping, and plus any additional repairs or materials needed. The lines which are destroyed during the breaking-load tests are included in the quoted price.
Normally we return your wing within 10 days from receiving it, but this may not always be possible during peak season (in this case, early European spring is often "peak season").
The advantages of letting us do the bi-annual check are:
But aside from these reservations, any authorised UP check centre can do the bi-annuals.
UP gliders all employ an optimised mix of lines from Edelrid, Cousin and Liros. In order to attain the performance goals alongside the longevity ones, a mix of Aramide and Dyneema lines in different diameters is used at the different levels. Due to stretching or shrinking, which is inevitable during the lifetime of a glider, the overall trim of the wing may change over time. This will adversely affect both performance and safety. For this reason we recommend having your glider checked and trim tuned at regular intervals – the checks and the trim tuning may be carried out at UP proper, or by authorised service centres. When trim-tuning, we employ our own in-house development called the UP-MTS, a hard- and software implement that allows us to return your wing to its optimal line configuration with a few easy steps.
What you get back is a glider that flies just as it was intended to, with:
The trim tuning costs 90€ plus shipping.
We normally return your wing within 5 working days of our receiving it, but may find ourselves getting slightly delayed during peak season.
Only when your reserve is recently repacked and inspected can be guaranteed its optimal functionality. As a rule we recommend repacking at intervals of 6 months or less – this will greatly improve your reserve's opening time.
Reserves are normally returned within 5 working days of our receiving them, but we may find ourselves delayed slightly during peak season (in this case, “peak season” tends to be early European spring).
Single lines may be ordered directly from up using the address firstname.lastname@example.org
We need the following information in order to ensure the correct handling of your order:
You may find line plans for almost all UP wings on our website, and for your specific model near the back of your Owners Manual.
We recommend letting authorised check centres or UP do the actual exchange of the damaged line with the new one.
Keeping the wing in good shape is great – but sometimes things happen which require more than just a replacement line to fix. We undertake all sorts of repair jobs on UP wings, from fixing a small tear to replacing panels and putting torn gliders back together. If you're in need of a major repair, please download the service form, fill it out and include it with the glider when you ship it to us. For larger jobs, getting in touch before shipping the wing may be the most sensible – perhaps the cost of repairing will be too high to justify it, and in such cases you might as well save the shipping cost.
In case of warranty or other claims, please always make sure you contact your dealer first. They will get in touch with us, and together we'll try to solve things to everyone's satisfaction.
Ultralite Products – UP International GmbH
Kreuzeckbahnstrasse 7, D-82467 Garmisch-Partenkirchen
Tel. +49 88 21730990 or +49 8821 943020
Fax +49 8821 7309916